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PIN & Access Code Security

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Fraud is increasing in Australia and methods for conducting fraud are changing all the time. To protect yourself against unauthorised electronic transactions we suggest that you follow these security guidelines:

  • Never let anyone borrow your Access cards
  • Never tell or show your PIN or Access Codes to another person. If you would like someone else to have access to your account, contact us and arrange a card for them in their name.
  • If you suspect someone else knows your access details, contact us immediately so we can order you a new card.
  • If you change your PIN or access code you must NOT select a PIN or code which represents your birth date or a recognisable part of your name, or an obvious combination of letters and numbers which can be easily guessed by someone else.
  • Never write or record your PIN on the card, and never keep your PIN or Access Code in obvious places such as your wallet or handbag, near your phone, or on your computer terminal.
  • Use your hand or purse to cover the keypad when entering your PIN or Access Code.
  • Be aware of attempts to distract you, such as standing too close as you enter your PIN or Access Code.
  • Never leave your computer unattended while logged into your internet banking facility.
  • Always ensure you are accessing Internet Banking via the latest browser. This ensures security measures are up to date protecting you better.

Enquire Call 02 9859 0585