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Fond Farewells

This year we were sad to say farewell and good luck to long standing board member Kieran Greene.

Kieran has been a member of LCU since 1975, an associate director since 1997, director since 2000 and Chairman from 2006 to 2009. That means that upon retiring at the end of 2017, Kieren had been serving on the board of LCU for a total of 20 years.

Over these two decades Kieran modelled many behaviours that define the qualities LCU value in our board, management and staff. A farewell dinner was held for Kieren giving an opportunity for everyone to express their sentiments, Scott Martin (current Chairman) had this to say:

“Each of us has a place inside of us, whose singular purpose is to overlook our lives and, when it witnesses excellence in others, to generate gratitude. I'm going to invent it now: the GRATUITARY gland. In most people it's about the size of a hazelnut, but Kieran's is colossal!

Kieran's signature move is interjecting just as we are about to move to the next agenda item and delivering a heartfelt vote of thanks to the people involved in the preceding item - be they board member, management or staff.

Not only is it heartfelt, but it is always specific in describing how their actions have created benefit and positive impact. Without him on the board we must be collectively mindful that we emulate Kieran's gratitude and continue to always remember to pause for Kieran interventions.”

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Easter Opening Hours
Thursday	29 March 2018	Open 9am - 4.30pm
Friday	30 March 2018	Closed
Saturday	31 March 2018	Closed
Sunday	1st April 2018	Closed
Monday	2nd April 2018	Closed
Tuesday	3rd April 2018	Open 9am - 4.30pm

Lindfield office unaffected

EFT and BPAY cut off for Easter 2018

If you wish for a payment to arrive before the Easter Public Holidays, it will need to be sent by Wednesday 28^th March, cut off time is 4 PM for external funds transfers and BPAYs.

Payments will be processed again on Tuesday 3^rd April.

Hello Osko

LCU successfully launched Osko payments last week. Easter is the perfect time to try out this new platform where payments are processed in moments, 24/7. Yes, even on public holidays.

Over 1 million Australians have registered a PayID. Join them! Register yours today through MyViewpoint Internet Banking or Mobile Banking and you will be Ready to go Osko.

For instructions on how to register your PayID and start making payments via Osko, read our handy guide.

Happy Easter from the LCU team!

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Mobile Banking Guide to Osko

How to receive payments with Osko

This is what you'll need to do to start using Osko today.

Log in to your Mobile Banking from an android or iOS device
Go to More in the menu bar along the top
Go to PayID and then tap Create PayID
Select a contact and choose which account you'd like to link it to (tap the "Update" link if you need to add a new mobile number or email address)
Tap Next then Get SMS/Get Email and enter the Verification Code sent to the contact you selected
Read the Terms & Conditions then tick the checkbox and click Next

You are now ready to start receiving payments with Osko.

Next time someone asks for your account details you can give them the PayID you have just registered (As long as the financial institution they are using offers Osko too). When they make a transfer to you, you'll see the funds arrive in your account seconds after they click confirm (even on the weekends!)

If you are a business account holder and wish to register an ABN or Organisation ID please contact us as we will need to set it up for you.

How to send payments with Osko

When you next tap on Payments, you'll notice a new icon in the menu called New Payments Platform.

Choose your transfer from account, then tap New Payee.

You'll now be given a choice of Transfer method. Upon selecting one of the transfer method options and entering a valid PayID, once you tap away from the field, the name of the person or company will be shown below it. In the example below, after entering Eileen's email you can see her PayID Name. This allows you to confirm that the PayID belongs to the person or business you intend to transfer funds to.

From there the options are identical to what they were previously, you still have the ability to schedule future-dated, as well as recurring payments. The reference on your statement is still limited to 35 characters but the Message to Payee now allows up to 280 characters.

You'll notice a new line showing the "Remaining daily limit". The Osko daily limit is $200.00. To request an increased limit, please contact LCU (you must have SMS One-Time-Password Security active on your internet banking).

Once you tap next, confirm the details of the transfer and finalise it, the funds will be in the recipient's account moments later.

Fun Facts

You may be able to send an OSKO payment using a BSB and account number IF the payee's Financial Institution offers Osko and has the required setup
In fact, payments coming from other financial institutions sent via Osko with a BSB and account number will arrive in your account immediately. That's because LCU has the Osko infrastructure, you don't have to do anything to benefit from Osko today!

Related Information

Doing all this on your Windows or Mac desktop PC/laptop? Check out our Osko - Available Now page
For general information on Osko head to our Main Osko Page
To check if a financial institution is using Osko, you can head to https://www.osko.com.au/osko-your-bank

As always, if you have any queries please contact us on (02) 9859 0585, on info@lcu.com.au or you can complete our online enquiry form

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Osko Available Now

How to receive payments with Osko

This is what you'll need to do to start using Osko today.

Log in to your MyViewpoint Internet Banking (for mobile banking, click here)
Navigate via the menu to My Preferences > Manage PayID
Click Create PayID
Select a contact and choose which account you'd like to link it to using the drop down boxes (click the "Update Contact Details" link if you need to add a new mobile number or email address)
Then click Get SMS/Get Email and enter the Verification Code sent to the contact you selected
Read the Terms & Conditions then tick the checkbox and click Create

You are now ready to start receiving payments with Osko.

If you are a business account holder and wish to register an ABN or Organisation ID please contact us as we will need to set it up for you.

How to send payments with Osko

When you next transfer money, click New Payee and you will now see Transfer Method options.

Upon selecting one of the transfer method options and entering a valid PayID, once you click away from the field, the name of the person or company will be shown below it. In the example below, after entering Eileen's email you can see her PayID Name. This allows you to confirm that the PayID belongs to the person or business you intend to transfer funds to.

You'll notice a new line showing the "Remaining daily limit". The Osko daily limit is $200.00. To request an increased limit, please contact LCU. For this option you must have SMS One-Time-Password Security active on your internet banking.*

Once you click next, confirm the details of the transfer and finalise it, the funds will be in the recipient's account moments later.

Fun Facts

You may be able to send an OSKO payment using a BSB and account number IF the payee's Financial Institution offers Osko and has the required setup
Payments coming from other financial institutions sent via Osko with a BSB and account number will arrive in your account immediately because LCU has the Osko infrastructure.
You don't have to do anything to benefit from Osko today!

Related Information

Doing all this on your android or iOS phone/tablet? Check out our Mobile Banking guide to Osko
For general information on Osko head to our Main Osko Page

As always, if you have any queries please contact us on (02) 9859 0585, on info@lcu.com.au or you can complete our secure online enquiry form

*Increased limits are subject to LCU's discretion

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Changes to MyViewpoint Internet Banking

With the release of Osko, there will be some slight changes to your internet banking with the biggest being to the transfer screen.

Transfer

To conduct a transfer, head to the transfer money option in the payments drop down menu as usual:

The next screen is only aesthetically different to what you're used to, it has the same functions:

After clicking on New Payee you will see the new transfer options available through Osko:

Financial Account - Selecting this will bring up the familiar BSB and account number input.
Email Address and Phone Number -These are the two main PayID types you will use to transfer funds to individuals.
ABN and Organisation ID - These are the two main PayID types you will use to transfer funds to a business or organisation

If you wish to conduct a standard transfer, after you click Financial Account and enter a BSB number you will see the following:

Leave Standard Transfer selected if you prefer, or if you like, select Osko (yes that's right, you may be able to use the old account number and BSB addressing system and still send the payment over the new, faster channel.)