"Thanks Betty......really appreciate your great customer service." - Jane

"I know you get this feedback from all members but I just want to say it again ..the LCU staff provide the best customer service of any institution I've ever dealt with. Period." - Jonathan

"This morning LCU staff expertise and know-how rescued me from a sticky situation. Betty talked me through a log on problem which I would have had no chance of solving under ordinary circumstances. Thank you Betty and thank you LCU. Wonderful to know we have great backup and support." - Leo

“Thank you - it is always a pleasure to do business with the LCU. Hopefully one day our daughter will start up her own account with LCU and see how pleasant banking can be!! We always appreciate the friendly and efficient service which we have received over the years and continue to receive from LCU.” ~ Carol

“Thank you and thanks to the team for making the LCU part as simple as could be. When I tell others about our LCU experience they find it difficult to believe! I don’t really understand why people bother with banks.” ~ Ron

"Just visited LCU North Ryde office for the first time and had the nicest experience the staff were so friendly and helped me with all my problems and questions. Thank you very much!!! I'm not nearly as intimidated by banking and finance anymore " ~Taylor

“LCU offers great advice, products and service – best of all the friendly, efficient and professional staff!” ~ Belinda

"Thank you very much for the fantastic service and result of getting my money back so quickly. I'm sure if I was with a bank they would not have even informed me there was a problem, let alone fix the issue. Thanks again for your efforts." ~ Andrew

"Jenny, thank you so much. You might not realise it but you've just helped me take a big step to starting a new life overseas. I've always enjoyed banking with LCU. The great rates and personal touch have always made me feel welcome and valued as a customer since 2001. I give my thanks to you and the rest of the LCU team." ~ Mike

“I have had car loans, mortgage loans and personal loans and you are the most wonderful people for fast friendly efficient service.” ~ Leo

“I spoke to another bank after about 15 minutes of recorded messages and options. How nice it is to deal with LCU.” ~ Nick

“I have been a member for many years, as well my husband and son. We have always been very happy with LCU services, in particular, the immediate response by staff when we call or email for any type of service, instead of the usual run around by automated voice systems used by the other banks.” ~ Anna