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COVID-19

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As an institution that cares deeply for our members and staff, we wish to keep you informed of the latest measures we've taken in response to COVID-19. 

LCU will continue to run business as usual and there are no expected disruptions to any of our services. Our pandemic plan, which allows our staff to operate from alternative locations if needed and provides support to our ongoing service delivery, has been enacted.

Currently (and for the foreseeable future), our North Ryde office will remain open with reduced on-site staff as some of the team elect to work from home.

Before coming into our North Ryde office, please consider calling us to see if we can assist you over the phone and save you the trip.

Stay on top of the latest information concerning COVID-19

Visit health.gov.au rather than relying on unverified sources.

   

Hardship Measures

If you are experiencing financial hardship due to COVID-19 please contact us to see how we can help.

   

Remote Access

If you need any assistance with setting up internet banking, the app, or ATM access with a Visa card please contact us. With these services you'll be able to manage all of your finances without needing to visit our office.

   

We ask that if you do attend the branch, that you please do the following:

  • Upon entry to our office, please sanitise your hands
  • If you have returned from overseas within the last 14 days, please do not attend our office
  • If you become unwell within 14 days of visiting our office, please let us know

We will keep you updated, but feel free to contact us if you have any questions.

Enquire Call 02 9859 0585