Helping you through the COVID-19 pandemic

We understand that the COVID-19 situation may create uncertainty or financial pressure for some of our members.

Financial assistance may be available to reduce or defer your loan repayments in the short term.

If you have any financial concerns, please contact us early so we’re aware of your situation and can help support you through it.

Please complete the form linked below to advise us of your situation:

Financial Hardship Form

If you prefer you can also email or call the loans staff directly.