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Dont be an April fool Keep your PINs secret codes and passwords secure

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The security of your access cards, PIN’s, secret codes and passwords is extremely important because they give unrestricted access to your account. You must take every effort to protect the card, PIN, secret code or password from theft, loss or unauthorised use, to help prevent fraudulent or unauthorised use of the access method.

Here are some way you can protect yourself.

  • You must not tell or show the PIN, secret code or password to another person. You must take care to prevent another person, including your family and friends, from seeing you enter your PIN, secret code or password.
  • You must not select a PIN, secret code or password that represents your birth date or a recognisable part of your name. If you do use an obvious PIN, such as a name or date, you may be liable for any losses which occur as a result of unauthorised use of the PIN, secret code or password before you notify us that the PIN, secret code or password has been misused or has become known to someone else.
  • You must not record the PIN, secret code or password on any other part of your access method or keep a record of the PIN, secret code or password on anything which is kept with or near any other part of your access method unless reasonable steps have been taken to carefully disguise the PIN, secret code or password to prevent unauthorised access to that record.
  • You must not act with extreme carelessness in failing to protect the security of the PIN, secret code or password.

Please remember, we will never ask you for personal information such as your PIN via email. If you receive an email asking for personal banking information please delete the email and let us know!

 

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