Visa Debit Cards
For members who are travelling overseas with an LCU Visa debit card:
- If you do not already have a Visa chip card - please contact LCU to arrange for one to replace your current Visa card.
- Please check the expiry date on your Visa debit card. If the card is due to expire while you are overseas contact LCU to arrange an early renewal.
- Contact numbers for Visa in the countries being visited are available at the Visa website (under Visa Global Customer Assistance. You can find an ATM locator guide on this site as well.
- Please advise LCU of the dates that you will be overseas and where possible the countries being visited.
- Check account for large balances. Members may be responsible for any transactions that are made before they advise Visa that the card is lost or stolen.
- The cost for an emergency replacement Visa card is USD 175.00. The replacement card can not be used in ATMs.
- The cost of cancelling a request for a replacement card is USD 50.00
- Visa Cash Passport ATM and Debit prepaid cards are strongly recommended by LCU. Using these prepaid cards protects your LCU Visa debit card from possible compromise or theft while travelling. Contact LCU for an application form and information on Cash Passport cards.
- LCU can also organise travel insurance and foreign cash.
Let us know if you require any of these services.
Visa Debit Chip Card
Chip cards are becoming standard globally in an effort to reduce card fraud. The security chip makes it more difficult to fraudulently copy the card details.
From 1st September 2009 any new or renewal Visa debit cards issued by LCU will be the new EMV chip cards.We recommend that if you are planning to travel overseas, you contact LCU to arrange a chip card.
USING THE CARD
In ATM's
Chip cards will work at ATM's as normal.
At EFTPOS terminals
Merchants using terminals with chip technology will have a slightly different process. Your card will remain in the terminal throughout the transaction, you will choose either to PIN or sign and then your card will be returned to you at the end of the transaction.
Some merchants will process the transaction in the same way as your previous card, by swiping the card through the terminal.
Don't forget - only select "Savings" if you are getting cash out.
Select "Credit" for all other transactions.
Overseas
Chip cards are the dominant card used throughout Europe and increasingly in Asia. We recommend that you know your PIN as some countries will require transactions to be completed with a PIN instead of a signature.
For more information please contact us 
