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I would like to take the opportunity to acknowledge one of our dedicated staff members who has recently retired. In May, Jenny Vote retired from her position as Member Service Officer to spend more time with her family in her new position as Nanny. Jenny has been a trusted and valued employee of LCU for nearly 17 years. While we will certainly be at a loss without her patience and exceptional member service skills, from everyone at LCU we wish her the very best in retirement.

I would also like to introduce Matthew Thoms, a new staff member at LCU. Matt has been working with LCU since December 2016 and has been a loyal member of the Credit Union for many years. 

We have been working hard to improve the products and services that we offer our members. In addition to the launch of Apple Pay and Android Pay, our members may have noticed some enhancements to Internet Banking, including:

  • The ability to make international payments via Internet Banking;
  • The availability of more information about pending transactions, for example; outstanding visa card transactions;
  • The secure messaging service; and
  • The enhanced alerts functionality

Please contact any of the staff if you have questions about these new features, and we appreciate any feedback that our members would like to offer.

Looking forward, LCU will be introducing a fast, 24/7 payment system that the entire Australian banking sector has been working on for a number of years. OSKO is a Fast, Smart, Simple and Secure system that allows you to make and receive payments using things like mobile phone numbers and email addresses instead of BSBs and account numbers. OSKO will transform the way we make payments. Watch our website for updates on this exciting new initiative.

Finally, we are getting very close to launching the Xero accounting software interface and as soon as it is available we will update you.

Yours Sincerely,
Leanne Harris

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avatar Kaye Wetzler
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I am asking myself why I am not a member of LCU. ... I think I should take steps to correct that
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avatar dsatheesan
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Hi Kaye, We think that's a wonderful idea! Give us a call and we can go through the procedure of becoming a member :)
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