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Laboratories Credit Union
Visit your local branch
Shop 1 "The Village"
3 Julius Avenue
North Ryde NSW 2113
Opening Hours

Monday - Thursday: 9am - 4.30pm

Friday: 9.30am - 4.30pm

Email us
Call us
Member services: (02) 9859 0585 or (02) 9859 0533
Telephone Banking: (02) 9859 0500
Enquire online Use our online enquiry form
Fax us
(02) 9859 0555
Write to us
Laboratories Credit Union Ltd
P.O. Box 1967
Macquarie Centre NSW 2113
Report lost or stolen card


These numbers should only to be used to report your lost or stolen VISA cards outside of normal business hours

1800 648 027 (Toll-free national)

+61 2 8299 9101 (International) or call the VISA International Hotline specific to the country you are in.

If you're outside of Australia you can also notify any financial institution displaying the VISA logo, then advise LCU by phone or fax as soon as possible.
Business Numbers
BSB no. 802 841
ABN 77 087 650 217
AFSL / Australian Credit Licence no. 240 807

Have your say:

Leave us a comment or feedback on our feedback page. We would love to hear from you!

Send us a compliment:

Happy with the service? Please give us your feedback. We like to pass on Member Compliments to our staff.

Please contact us using your preferred contact method from the options listed at the top of this page. We would love to hear from you!

Suggestions for improvement:

We want to get it right, and you can help us with your feedback. The ability to have 'your say' is an important part of the Credit Union difference. We welcome your comments and suggestions.

Please contact us using your preferred method listed from the contact options listed at the top of the page. We appreciate you taking the time to assist us with our focus on continual improvement and quality member service.

Make a complaint: Let's talk about it

The simplest way of solving a problem is to talk to someone about it. If you are unhappy about something to do with a product or service, we'd like to hear about it. Find out more here.